Do not use Twitter without due care

September 2nd, 2010 by Dan

Sometimes individuals elect to engage in social media marketing without adequate preparation. They therefore participate in social media optimization without being cognisant of the formal and informal rules of the game. This means that they are prone to make avoidable errors in the course of their campaigns. As SMM is a highly competitive sector, these mistakes can prove expensive ones. While it is possible to make unfortunate decisions when pursuing users on Facebook, on this occasion the focus is on underlining some of the most frequently committed blunders made during the initial phases of a Twitter campaign.

At one point last year, Twitter was something of a bandwagon. Firms were rushing on to it in an attempt to exploit the opportunities available. In their haste, some firms launched campaigns in a clumsy manner. Other firms went down the Twitter route when it was probably not the best option for them. At Searchengineoptimization.co.uk we are able to assist firms in all aspects of search engine optimisation and social media marketing.

When first confronted with the magical microblogging site which is Twitter, it is common to feel a little uneasy. What should you put on your bio? Which avatar should you select? Why will other individuals follow you? How can you make contact with your target audience and retain their interest? All these questions can be answered, but without guidance it is simple to come up with inadequate answers on an independent basis. Too many firms assume that blowing their own trumpet on Twitter incessantly will bring success. Nothing could be further from the truth.

It is important to recognise that your target audience must be approached with care. Inundating them with promotional Direct Messages or repeated self-congratulatory tweets is not usually going to have the desired effect. Many aspects of a Twitter campaign should be planned with care. Individual tweets should be considered and crafted. If you can use approximately 120 characters per tweet this may enable your tweets to be retweeted. It is good practice to retweet interesting tweets from other sources. In this way, it is possible to become a popular part of the Twitter community. However, it is the adept use of high quality content which can ensure that your tweets are received in a positive manner. Linking your tweets to the best of your blog posts can be a shrewd way of proceeding.

The basic principles of Twitter are worth following. The main one is that you must regularly bring something worthwhile to the table for your followers. Competitions, reductions on products and/or services and free gifts can all draw positive attention to what you are offering. It can be important to focus some of your tweets on the sector in which you operate. If some of the blog posts featured on your site refer to industry news, your tweets can draw users in to reading them. Tweeting may initially seem an inherently problematic activity because of the brevity required, but it becomes easier over time. The central point to bear in mind is that independent action can be a counterproductive way to begin.

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Three common social media optimization mistakes

August 28th, 2010 by Susie

The processes of search engine optimization and social media optimization are receiving more attention as online firms perceive the value that they can deliver. The competitive advantages which can be developed by the use of appropriate and tailored techniques are of considerable significance. As the processes get more publicity though, changes in the sphere of search are making the processes more complicated and this means that it is becoming easier than ever to make errors. Due to the fact that such errors can waste good money, it is important to remember that avoiding them is easier if you hire reputable SEO services. Nevertheless, knowledge of some commonly committed errors is of utility to everybody involved.

At Searchengineoptimization.co.uk we are occasionally surprised by some of the errors that are being made in our field of expertise. Hence we like to underline some of the more common failings to benefit everyone who is interested in search.

When it comes to social media optimization, there are several reasons which explain the propensity to make mistakes. One reason is that not everyone is yet up to speed with the new social media networking sites they are trying to utilise. Another explanation is that people can be confused by the proliferation of conflicting advice. A further contributing factor is that the likes of Facebook and Twitter superficially appear simple to use, but using them well takes considerable talent. There are several other factors which may provoke errors, but this article is largely focusing on the mistakes themselves:

• A failure to use the appropriate social media networking site can often be detected. For example, creative types often have a tendency to enjoy using Twitter. If your target audience consists of a specific subsection of ‘creative types’ it may be unwise not to include a Twitter campaign as part of your overarching strategy. For instance, if you wish to draw attention to your literary blog posts not using tweets could be an elementary error
• A failure to make contact with a target audience is something which can be observed quite regularly. The casual use of Facebook as a marketing tool may not deliver the kind of results that were anticipated if inappropriately clumsy methods are selected. Furthermore, implementation has to be of the right standard if the methods are to be translated into effective action. For example, the use of a Facebook Fan Page may be a great move, but it cannot be filled with uninspiring derivative content. It is very easy to ignore poor quality content on Facebook
• Sometimes a target audience seems to have been correctly identified, but the various elements of the group cannot be contacted because the ways in which they are approached are lacking in guile. This can be observed when promotional activity descends into blatant advertising. Users of the social media networking sites are obviously a diverse crowd, but not so many of them appreciate being treated as passive consumers.

Some good advice to those contemplating the exploitation of the opportunities which are out there on the new social media is to recall what you like experiencing when you are a user.

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Tweeting towards a following

August 19th, 2010 by Mike

Social media marketing is an art and a science. We are learning more about it all the time. This learning process is facilitating the product of campaigns which are focused and productive. However, the sheer numbers of firms wishing to exploit the opportunities associated with social media networking sites means that learning has to be a continuous activity. Social media marketing will not yield positive results if campaigns are not properly planned. In addition, failure, or at least a suboptimal outcome, is likely if a campaign is not sufficiently flexible. For example, a Twitter campaign may need to be adjusted to adapt to fresh realities. Notwithstanding these points, some basic principles are likely to be relevant to the fortunes of various sites for a considerable period of time.

At Searchengineoptimization.co.uk we understand how to obtain more traffic for sites via subtle planned campaigns. We fully appreciate the differences between the various social media and have considerable experience in assisting our clients take advantage of the large audiences who frequent Facebook and Twitter.

A Twitter campaign can only succeed if you get quite a large number of followers. That may sound like stating the obvious, but the implications of this simple statement are far-reaching. In the first place, a little patience is imperative for all those associated with a Twitter campaign. If you want a Return On Investment overnight, Twitter is not for you. In fact, you might be better off avoiding social media marketing entirely. However, there is more to addressing the issue than having patience while you accumulate followers. There are concrete things which can be done which will speed up progress.

Firstly, it must be remembered that not just any follower will do. The aim is to attract the attention of the diverse segments of your target audience. A follower outside that target audience may not harm your cause as they may retweet your tweets to potential consumers, but members of your target audience are who you are aiming to interact with. For example, you need to find out the location of people who tweet in the area you are interested in. By following them, you can obtain valuable information about the tastes and interests of your target audience. You can proceed by beginning tweeting in a way which is subtle but relevant to the sector in which the site is operating. It is important to bear internet reputation management in mind as you proceed. It is also of importance to tweet in a manner which respects the sensibilities of your target audience.

The best way to conduct a good campaign is to recall what it is about the people you follow which command your attention. Forget celebrities for now. You probably follow people and firms because they provide you with things that you want. Access to interesting content, special offers, ‘how to’ material, freebies and competitions are all things which can persuade you to follow them. It is obvious that a successful campaign can acquire momentum by pursuing these and similar tactics.

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Take off on the social media marketing plane

August 12th, 2010 by Susie

It is becoming increasingly clear that many online businesses can benefit from a properly conducted social media optimization campaign. However, there is mounting evidence which indicates that it is not straightforward to take advantage of the multiple emergent opportunities. Achieving ‘take off’ for a site can require a skilful pilot, and trying to learn techniques from a manual may be no substitute for obtaining high quality assistance. It is not profitable to waste scarce resources if the site is basically going to remain on the runway. Getting more traffic to a site is a complicated affair because no two sites are the same and because ‘what works’ in the social media sphere is subtly changing all the time.

At Searchengineoptimization.co.uk we are highly skilled in developing social media marketing campaigns for our clients. Implementation of the campaigns is carried out in a thorough but flexible manner to deliver sustainable improvements in results.

Some online firms will not greatly benefit from a social media campaign and an appropriate optimisation of their site may be only a matter of getting the SEO as effective as possible. It should not be thought that getting search engine optimisation correct is at all simple. Various factors need to be considered to evaluate whether or not using social media networking sites is likely to yield a positive set of outcomes. However, many, many sites will benefit from the use of established and tailored techniques relevant to obtaining advantages from the likes of Facebook and Twitter. Nevertheless, the potential benefits will not be forthcoming if the relevant etiquettes are not adhered to.

The selection of the appropriate social media networking sites is a crucial first step on the way towards take off. It is important at this stage to consider which target audiences are relevant to the firm. Once it has been decided which sites will be focused on, it is necessary to have up-to-date information with regard to what is effective strategy on the particular sites. For example, if an attempt is being made to exploit the opportunities presented by Twitter it is worth bearing in mind that overtly commercial approaches which do not consider patience to be a virtue may be unlikely to get the kind of results which are hoped for. Similarly, ineptitude in relation to marketing via Facebook is likely to lead to suboptimal results. For instance, using a fan page may be a shrewd move for firms in some sectors of economic activity, but might not be for firms which operate in different spheres.

Given the inherent difficulties of getting off the ground, it may be wondered why SEO firms and their clients expend so much effort on the social media front. Why don’t people use all their scarce resources on a blend of traditional advertising and high quality search engine optimization techniques? This question may be a logical one, but the answer is clear enough. The massive audiences lingering on the social media networking sites and the opportunity to focus marketing on specific audiences are powerful incentives to overcome the obstacles.

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Quality is vital in social media marketing

August 9th, 2010 by Mike

A multitude of online firms are engaging with the new social media to advance their interests. However, taking advantage of the opportunities that are made available by the likes of Facebook and Twitter is not at all easy. Social media marketing is not something which can be entered into lightly. This means that careful planning is absolutely essential if a campaign is to yield very positive outcomes. The rapid pace of change means that it is crucial to monitor the sector closely.

Many boxes must be ticked by a SEO or SMO campaign if it is to develop significant momentum and transform the prospects of an online firm in the desired way. At Searchengineoptimization.co.uk we know all the ins and outs of SMM and hence our tailored campaigns typically tip things in favour of the sites we represent.

Inexperienced individuals who engage with the social media often make the same general mistakes. Starting off on the wrong foot is not likely to lead to a campaign that ultimately satisfies expectations. Knowing the common errors is helpful for those firms who wish to avoid them. They include:

• Failing to aim the campaign at the target audience with sufficient accuracy. This means that potential customers are missed while people who are unlikely to purchase goods and/or services are focused on
• Not delivering material which permits users to access high grade content. Users frequent the social media networking sites to be amused and informed. If the quality of what is offered is bland, repetitive or tedious, alienation will set in and the exercise will end in disappointment
• Being insufficiently subtle can put off potential consumers. People who go on Facebook and Twitter do not want to have products marketed too aggressively towards them. They are there to meet like-minded people, not to passively absorb advertising. It is necessary to entice them into taking an interest in what you can offer them
• Not respecting the relevant etiquette. Each type of the new social media has its own formal and informal rules. If these are not adhered to, people will not respond favourably to your ineptitude. The basic principle to follow is that you should do as you would be done by and act in accordance with the law of ‘give and take.’ However, it is the case that etiquette can be more complex than that so a little research is required
• Being impatient can be a real problem. If you want to accumulate a large number of appropriate followers on Twitter, for example, it is well to recall the need for a bit of patience. If you try to force things, it can be counterproductive and your existing followers may be irritated by your behaviour

A great way of clearing up some of these issues is to reflect on your own experience of using the social media networking sites. Not many Twitter enthusiasts revel in receiving a host of pushy Direct Messages from a firm in which they have little knowledge of or interest in. However, the way we all use the social media varies from individual to individual, so it makes sense to consult experienced experts.

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The first moves towards Twitter success

August 5th, 2010 by Dan

It is becoming more and more obvious that social media marketing is a time-consuming and complicated process. The finer points of social media optimization can only be obtained through the acquisition of practical experience in the field. It is also pivotal to monitor the diverse trends that affect this dynamic sector. To make matters even more problematic, getting experience may involve making errors which can be costly for the firm concerned. It is thus particularly difficult for novices to make progress and they often become somewhat frustrated.

Fortunately, at Searchengineoptimization.co.uk we have the experience necessary to conduct highly effective campaigns. Our vigilance ensures that campaigns can be adjusted to meet the demands posed by a changing context.

There is more to achieving success with Twitter than meets the eye of many people who manage online firms. They do not necessarily perceive that the way they set up their account could have a bearing on the kind of results their efforts will have. Hence they can start tweeting in ignorance of the best way to proceed. It is recommended that the user name which a firm uses on Twitter is carefully considered. In addition, similar attention should be devoted to the bio and account name. Getting these small details as correct as possible is a great beginning to a campaign and seeking expert guidance is advisable.

When the initial post is being put together, it is prudent to consider the implications it may have in terms of search engine optimisation strategy. Approximately the first forty characters of the post may become very relevant if the web crawlers of Google or one of the other major search engines gets interested in it. An expert has suggested that the initial forty characters can be utilised in a title tag. With the major search engines perceiving that real-time search is an area worthy of exploitation, tweets are increasingly featuring in the rankings. Hence it is wise to make the very most of the opportunities which are becoming available. Subsequent tweets should be made with the same attention to detail as the first one.

It is obviously important to concentrate on getting tweets into the search engine results pages. Hence it is often necessary to combine SMM and SEO throughout the course of the campaign. This means that the initial few words of a tweet should be regarded as a title because this is what Google may do. However, other considerations must be taken on board. It is unwise to be too overtly promotional in the bulk of tweets. The tweets need to be focused on different segments of the target audience. In addition, the tweets have to be relevant to your sector otherwise most of the target audience will probably judge that you have gone off-topic.

Humour in tweets can only be used by businesses with caution. Many users have tweeted in haste and regretted at leisure. Similarly, posts which link to blogs should not lead to excessively controversial material. Opinionated content can alienate users. Nor should the tweets themselves be too controversial for the same reason.

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They tweet therefore they are worth it

August 1st, 2010 by Mike

Although the wonders of Twitter are not universally acknowledged, the social media networking site is informative, interesting, addictive and, most importantly, very popular. Hence any online firm interested in social media marketing (SMM) should weigh up whether or not a Twitter campaign is suitable for addressing its specific needs. It seems clear now that Twitter is much more than an entertaining bandwagon, but that does not necessarily imply that a particular business should use it as part of their marketing campaign.

Users of the net are increasingly using the new social media. Humans are social animals, so this should not surprise us. The best way of tapping into this development is dependent on the nature of the site concerned. At Searchengineoptimization.co.uk all our SMM campaigns are tailored to the unique requirements of our clients. ‘One size fits all’ campaigns often fail to reach their target audiences.

Twitter can be awkward to engage with. Following its etiquette is essential if a campaign is to be successful. Nobody appreciates being bombarded with direct messages of a commercial nature. Nor are most users favourably impressed by tweets which are purely promotional. They want insights, they want information and they want fun.

The task of marketers has been made more difficult by Twitter’s decision to no-follow outbound links, but this obstacle does not make campaigns poor ideas. It simply means that campaigns have to be conducted with greater subtlety and shrewdness. Links may no longer be available, but relationships with potential consumers are still on the table.

One of the best reasons for using Twitter is that target audiences are out there in established groups. If, for example, you are behind a new literary blog, people who like reading are huddled together. Tweeting can alert readers to your presence and can inform them of blog posts. Giving them literary titbits such as poetry, authors’ birthdays and writing chat other than what is featured on your blog can help get your readers involved. It may be the quality of the blog itself which engages with readers, but your tweeting and retweeting will help bring them in.

While target audiences are out there to be sought on Twitter, it is also possible that your campaign could be used to make your site more popular to groups that you had not envisaged reaching. Twitter is populated by people of all ages. If you have started a literary blog, you may have thought that it was aimed at readers in their twenties, thirties and forties. Advertising on the site may reflect the target demographic. Once you start tweeting you may find that users of all ages become interested in your offer. Thus adjusting the contents may be the next step.

Twitter is not only becoming a useful marketing device in certain economic sectors, it is also transforming the sector of search. The real-time results facilitated by Twitter have demonstrated to the ‘search world’ that users appreciate this type of thing. The mighty Google has perceived that real-time search is becoming more and more important. Thus the major search engines are likely to go further down this road.

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Tweeting can sometimes seem like hard work

July 24th, 2010 by Mike

For ordinary users of Twitter, tweeting is a very pleasant and relaxed activity. It can be a matter of sharing a bon mot, retweeting an observation of a favourite author or pointing your followers towards some stunning photographs. There may be occasional moments of weird anxiety about the precise number of your followers or concerning sharing too much personal information, but generally Twitter users only have to worry about the slight danger of Twitter addiction. However, most businesses who are trying to exploit Twitter for their own purposes soon find that it is not straightforward to make substantive progress. They are thus advised to seek social media marketing advice.

At Searchengineoptimization.co.uk we have considerable experience of successful social media marketing. We know how to make the most out of the opportunities which the popular social networking sites Facebook and Twitter provide. Learning the relevant etiquette independently can be time-consuming and lead to missing out on a lot of traffic.

Launching any off-page SEO campaign requires careful thought and planning. In the first place, some online firms are much better positioned to profit from it than others. Some of this variation is sector dependent, while other elements of the variation relate to the specificities of the individual online firm. Budget, ambition, potential, brand and goals are some of the differentiating factors. However, even where an online firm is well suited to a Twitter campaign, it should be noted that it is generally foolish to expect too much too soon. Patience and successful social media marketing go together like peanut butter and strawberry jam.

Acquiring a decent following takes time, as any candidate for political office will tell you. This principle does usually apply to Twitter. Twitter is brilliant because it allows you to focus on and learn from your target audience. However, building up your followers on Twitter can be something of a protracted process. Getting experts to see to it can save you time, money and stress. This is because experts do not fall into the usual Twitter traps of excessive self-promotion or tedious direct messages. They perceive the importance of subtle engagement and generously retweet pertinent offerings of others. Moreover, they understand the fundamental principle of reciprocity.

People often like to do as they would be done by. If you give somebody in your office a pleasant and non-creepy birthday card, the chances are that they may return the favour. If you give a lot to your followers, they will probably give a lot back. The details of what you provide are not as important as that you provide. You may give them news of your blog posts, you may inform them of a competition on your site, you may tell them about a free gift or you may deliver an up-to-date comment on industry news. Variety is normally a boon. If followers get too used to what you offer they may not cease following you but they may pay less attention. If someone follows you, normally follow them. It’s all about give and take.

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Monitoring the US and UK online marketing sector

July 22nd, 2010 by Susie

Those interested in the world of search can target their efforts better if they have an appreciation of relevant international trends. Neither search engine optimisation nor social media marketing will have the best possible effect if it is not conducted with an acute awareness of context. Being conscious of challenges and opportunities is essential in the battle to promote online firms. Sensitivity to context must include being knowledgeable about events and innovations which occur at a variety of geographical scales. Inappropriate strategies may be implemented if practitioners are not informed about sector relevant matters from the global to the national to the local.

At Searchengineoptimization.co.uk we make every effort to keep in touch with the latest trends and this helps to ensure that our SEO is always the best that we can deliver for your specific site. Statistics, published in relation to online marketing spend in the US and the UK, have demonstrated that the online sector has been bouncing back from the Great Recession.

The American figures may be taken as important because history shows that what happens to their economy often happens to Britain’s economy down the track. Figures on the first quarter spending on online marketing (including SEO, PPC and SMM) in the USA in 2010 were reported on by the Interactive Advertising Bureau and PricewaterhouseCoopers. During the first quarter, sector spending was up by nearly 8 per cent from the quarter one year before. Randall Rothenberg, CEO of the Interactive Advertising Bureau, declared:

“The year-over-year growth we are seeing reflects marketers’ confidence in the value and effectiveness of interactive advertising. The Internet, together with explosive technological innovation in devices and platforms, has transformed consumers’ lives, giving them access to entertainment and information however, whenever and wherever they want it.”

Although some of Rothenberg’s statement does seem to hype contemporary developments up a little, the improvement in the sector in the United States was matched by positive signs in Britain. The Bellwether Report suggested that the first quarter in Britain was a period of growth. Although national economic growth has been anaemic and partly reliant on fiscal and monetary support, the online marketing sector did well in the first quarter of this year. The growth in online marketing spend was the largest increase which had occurred for two entire years.

One thing is certain. If you are contemplating investing in online marketing, it is best to get the services of an ethical firm and start now. The way in which the sector has been evolving means that being left behind is a very poor option. Keeping pace with the innovations is difficult, but meeting that challenge is better than watching your opportunities dry up. Acting independently is fraught with problems, so it is best to obtain the assistance of specialist services.

Outsourcing research, monitoring, strategy and implementation to a SEO firm makes good commercial sense because it permits you to specialise in doing what you do best. It is unlikely that you have the staff and resources to sift through all the ‘search world’ data.

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The traditional media makes the news

July 15th, 2010 by Susie

This is not a piece which maintains that the older forms of media set the agenda. The advent of the net and related subsequent developments have disturbed and threatened the old way of doing things. This has made many of the newspapers confused about their relationship with the new media. The traditional media are becoming less popular, partly because of their tendency to manufacture news. This means that sophisticated audiences are becoming weary of their political bias and their cynical tendency to exaggerate things to drive sales.

A good example of the media manufacturing news relates explicitly to the new social networking media and is therefore interesting for at least two reasons. It has been extensively reported that large numbers of Facebook users are considering deserting the site because of privacy concerns. While it is true that some users around the world are concerned about their data, it is not the case that those considering quitting Facebook constitute a large proportion of overall users. However, an article on the phenomenon in The Observer newspaper showed scant regard for the relevant statistics.

Recent authoritative research has indicated that Facebook is massively important in the UK. Our young people spend hours using it. Older age groups have continued to use it. Even the elite of tomorrow, those studying at Cambridge University, have confessed that Facebook is a dominant feature in their lives. Thus it is unlikely that a surge of concern over privacy will have a profound impact on what has swiftly become a significant part of our national life. Internationally, Facebook has acquired over 400 million users. It seems a little unrealistic to suggest that that kind of following is under serious threat at present. None of this is to suggest that there is no story, but it is to underline that the newspapers with their faltering circulations may be guilty of considerable wishful thinking.

This is important because monitoring change is crucial in the world of search and social media marketing. It is never possible to accurately predict what the future holds but is always a boon if you can virtually eliminate unlikely scenarios. Elimination of a scenario might not quite be achievable, but if you can assess it as improbable you can act accordingly. At Searchengineoptimization.co.uk we have the experience not to be carried away by news which is granted excessive significance by journalists who often do not possess much detailed knowledge of the new social media. They may have been sent on a course, but they do not grapple with SMM week in, week out.

The traditional media have taken a battering during the Great Recession. Their advertising revenue has slumped and they have largely failed to meet the challenge represented by the new media. It would be great for their short term sales and for the long term fortunes of their owners of their businesses if Facebook took a massive hit. If the problem does become more serious, Facebook will probably take action to address some of the privacy concerns. However, from where we and 400 million users are sitting, the prospects of Facebook look good.

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